E459 – Current & Critical – Jennie Gilbert, The Rise of the "Working Leader": What it Means for You
“One of the quickest ways to improve your connection with your team is to really understand how you’re showing up, that self-awareness part.”
Jennie explains that leadership is not just about getting the job done but mastering the balance between action and empathy. One of the most profound parts of the conversation is her breakdown of the "Symphony of Selves." According to Jennie, every leader juggles multiple “selves” throughout the day—the driven worker, the empathetic listener, the decision-maker, and the reflective individual. The key to effective leadership lies in managing these internal roles and knowing when to let each one take center stage. She also illustrates how psychological safety and emotional transparency are crucial for building trust within teams. Leaders who learn to manage their emotional triggers are better equipped to connect with their teams, drive engagement, and create a harmonious work environment where everyone thrives.