E403 – Current & Critical – Caroline Berglund, Psychological Safety: The Key to Authentic Leadership
“I think the soft skills really are the hard skills.”
If you’re ready to revolutionize your approach to work and leadership, this episode is a must-listen. Caroline explains how the pandemic impacted organizations and the need for humanizing how we lead, alongside concerns that leadership teams reverting to pre-pandemic times and potentially losing the humanity and soft skills cultivated during challenging times. Draconian tactics of yesteryear seem to persist — like monitoring entry and exit times — and the importance of trust and respect in the workplace as non-negotiables. The thread continues to unravel the secret sauce to effective leadership by highlighting the importance of soft skills, healthy conflict within teams, and the role of psychological safety in nurturing constructive debate and growth.